Disgruntled “touch of paradise” ring holder
*** Hello, We deeply apologize for the miscommunication and this uncomfortable situation but at this time since you are outside of your 30 day return or exchange window you still have options. Your first option is to send it in to our warranty and repair department to have the prongs smoothed down to make the wear bearable again. Your second option is obviously the trade in or upgrade but for your 50% higher in cost minimum you would need to find a ring, or other jewelry excluding clearance, that is at least $1356 or more at retail cost. Since you are now a month outside of your return or exchange window the roughly $450 you would be paying would cover shipping costs and our cost of the merchandise you'd choose for the upgrade. -Customer Care Advisor ***