Five Round Brilliant cut accent stones are embedded in invisible settings like dew drops on a branch. Each stone aligns perfectly with the accents on the Tayla engagement ring.
Love this Ring
- I have had my Band since 10/10/15 and I have not had any issues. It looks great with the engagement ring and I couldn't be happier
Great ring...could fit together with engagement band better
- Beautiful band that matches my engagement ring. No concerns with quality. I only wish the rings were designed to stay together properly when you wear them. They often rotate different directions and the stones don't line up. I know I could have them soldered together. But the price of shipping to and from Canada and the service itself make this option unattractive.
Poor craftsmanship and customer service
Purchased the matching band to engagement ring I had purchased a year earlier. Both the engagement ring and now the matching band have had a stone fall out now.
The warranty "covers" the stone, but not the replacement fee which includes shipping both ways and a resetting fee. Those end up costing me $53 in the end which for a ring I paid $340 for is 15% of the total cost just for the first stone to be replaced. Customer service refereed me to Michelle Edwards, customer experience manger, who merely restated the warranty and asked me for payment for the repairs.
Anyone thinking of buying this or the engagement ring should think twice and look at other retailers for better options and a product the company stand by.
Diamond Nexus Replies: Hi Zachary, my name is Cassie Weger, and I am the Public Relations Coordinator with Diamond Nexus. We are very sorry that you are having issues with your rings. We do offer our lifetime guarantee on our stones in case of damage or a lost stone. With this guarantee, you do not have to buy another stone. You can see the warranty in detail here: http://www.diamondnexus.com/customer-service-our-triple-guarantee.html. My personal recommendation would be to solder the two rings together. That would eliminate and friction or rubbing currently occurring between the two bands and create more stability. I think we have a workable solution for you. Please feel free to reach out to Michelle Edwards at Michelle.Edwards@diamondnexus.com to learn more about that solution.
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- Shipping & Returns
This is a Rapid ship item. Your piece is produced to your specifications when you order it and will take five (5) business days to create. Your choice of shipping method will determine when you receive your product.
All orders $100 and over are sent free 2nd day air. Shipping for items under $100 is a mere $10. You can upgrade any order to overnight shipping for only $30. APO/FPO orders ship USPS and are always free.
We ship to international destinations via UPS. Customers outside of the U.S. will pay for shipping, duties, taxes, customs fees and other charges or fees that are incurred by importing products into the country of destination.
30-Day Free Returns
See It, Wear It, Love it and if you’re not 100% satisfied with your Diamond Nexus jewelry, send it back, no hassles.
Lifetime Stone Guarantee
A Diamond Nexus stone will last forever and never chip, scratch or discolor. We ensure this by guaranteeing them for life. Learn more.
This item can be resized between a size 4 and 10. We will resize any new engagement ring free of charge one time. For ring sizes outside the range of 4-10, a resizing fee may apply.
Conflict-Free and Eco-Friendly Guarantee
With stones made in the USA, consciously-sourced or recycled materials, and craftsman located in Milwaukee, WI, you can always feel great about wearing our jewelry.
You should be able to get the ring or fine jewelry that you really want. That’s why we offer two great options for financing your purchase.Affirm FinancingThis option includes a quick and simple process to see if you’re approved, and several options for paying over time. Affirm is flexible and allows you to see exactly how much you’ll pay each month. Learn more.PayPal Credit ®If you are a regular PayPal user and plan on paying off the loan within six months, this is an excellent option. You can apply for purchase protection, and you won’t accumulate interest for six months. Learn more.
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