The Hypnotique band is bold and substantial, with Contemporary Nexus Diamonds encrusted on all sides. It matches the look of the Hypnotique engagement ring band, creating a wedding set that is nothing short of show stopping.
We are continually improving and updating our pieces to ensure our lifelong quality promise. As of early 2017, the Hypnotique band design was changed to include more metal around the accent stones for sturdier settings and the millgraine detail was removed. For more detailed information, please contact Customer Service.
nice ring BUYER BEWARE
In regards to the ring. It has alot of detail and the band area is very intricate and is beautiful and elegant for the girl who likes to sparkle. BUYERS BEWARE.
Diamond Nexus return policy: They indicated if I did not like my ring I could return within 30 days. Well I returned the wedding band and guess what? After paying $1400+ dollars on my visa they only return $714 and said for the balance they gave me store credit. Wait a minute now I paid using my visa and returned before the 30 days. I should have received a full refund for the cost of my ring. I am going to write to BBB on this. I do not recommend DIAMOND NEXUS IF THEY ARE NOT WILLING TO STAND BY THEIR REFUND POLICY. IF THEY ARE TO GIVE STORE CREDIT ON REFUNDS THEN THIS SHOULD BE STATED IN THEIR POLICY COPIED BELOW. I AM EXTREMELY DISSAPOINTED AND I HAVE A TRANSCRIPT OF THE REPRESENTATIVE STATING THAT IF I DIDN'T LIKE MY RING I WOULD GET A FULL REFUND. HE LIED TO ME. I WILL POST EVERYTHING ON BBB AND FACEBOOK. I KEPT THE ENGAGEMENT RING HOWEVER THE WEDDING BAND WAS TOO BULKY AND WIDE COMING DOWN TO MY KNUCKLE. I AM UPSET AND HAVE BEEN TRYING FOR TWO MONTHS TO GET MY REFUND OF $693.20. I FEEL COMPLETELY TAKEN ADVANTAGE OF WHEN I WAS A BIG ADVOCATE FOR DIAMOND NEXUS. I WANT A REFUND ASAP OTHERWISE I WILL HAVE TO CONTINUE TO SPREAD THE WORD ON HOW DIAMOND NEXUS DOES NOT UPHOLD THEIR GUARANTEES.
** Diamond Nexus Response:
Hi Tamiera - I believe this has been explained to you already but I do want to clarify for you or any new customers that find themselves in a similar situation. The portion we did not refund you was because it was part of a trade-up. As we clearly state on the website: Trade up purchases are excluded from the return policy. Upgrades may be exchanged; please see our exchange policy for details. This is why you received the store credit so you can exchange it for something but couldn't get a full refund.
Please let me know if you continue to have any questions about this and I'll be happy to help.
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- Shipping & Returns
This is a Standard ship item. Your piece is produced to your specifications when you order it and will take eight (8) business days to create. Your choice of shipping method will determine when you receive your product.
All orders $100 and over are sent free 2nd day air. Shipping for items under $100 is a mere $10. You can upgrade any order to overnight shipping for only $30. APO/FPO orders ship USPS and are always free.
We ship to international destinations via UPS. Customers outside of the U.S. will pay for shipping, duties, taxes, customs fees and other charges or fees that are incurred by importing products into the country of destination.
30-Day Free Returns
See It, Wear It, Love it and if you’re not 100% satisfied with your Diamond Nexus jewelry, send it back, no hassles.
Lifetime Stone Guarantee
A Diamond Nexus stone will last forever and never chip, scratch or discolor. We ensure this by guaranteeing them for life. Learn more.
This item can be resized between a size 4 and 10. We will resize any new engagement ring free of charge one time. For ring sizes outside the range of 4-10, a resizing fee may apply.
Conflict-Free and Eco-Friendly Guarantee
With stones made in the USA, consciously-sourced or recycled materials, and craftsman located in Milwaukee, WI, you can always feel great about wearing our jewelry.
You should be able to get the ring or fine jewelry that you really want. That’s why we offer two great options for financing your purchase.Affirm FinancingThis option includes a quick and simple process to see if you’re approved, and several options for paying over time. Affirm is flexible and allows you to see exactly how much you’ll pay each month. Learn more.PayPal Credit ®If you are a regular PayPal user and plan on paying off the loan within six months, this is an excellent option. You can apply for purchase protection, and you won’t accumulate interest for six months. Learn more.
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