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P.O. Boxes: Diamond Nexus uses UPS as its primary carrier. UPS does not deliver to PO Box addresses including APO/FPO (military) addresses. Shipments to military addresses will be shipped via USPS. Please provide an accurate street address to ensure prompt delivery.

Tracking Numbers: Whenever possible, tracking numbers are provided by e-mail upon shipment so that you can check on the progress of your package in transit.

Remote Area Shipping: Please note that UPS does not guarantee overnight shipping to all US and Canadian destinations. If you live in a remote region or in other select areas, or in case of bad weather, your overnight delivery may be delayed. Please visit www.ups.com for more details.

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