The Forever Guarantee


Everything's Covered Plan™

Everything's Covered Plan™

We guarantee you’ll love your fine jewelry from Diamond Nexus. Not satisfied? Return it within 30 days for a full refund of the merchandise price. We cover the cost of all repairs and maintenance, even for the drastic - lose your ring down the garbage disposal? As long as you return all the pieces to us, we'll make it like new, completely free, including shipping.

Excuse me... Free forever? Excuse me... Free forever?
Excuse me... Free forever?

Yes. Our Everything’s Covered Plan™ also guarantees that if your Nexus Diamond or Nexus Color Stone should become damaged in any way, or lost from it's mounting, we'll replace it free, as long as your "Everything's Covered" Plan is in effect.

The same is true for the rest of your piece: Scratches fixed, free. Rhodium brightening and prong tightening, free. Our exclusive Ring Spa Day™, free. Plus we'll pay shipping both ways. We do all of this to keep your jewelry looking, fitting and wearing its best, forever.

*Limitations apply, read conditions here.

Is this common practice?
Is this common practice?
Who else believes in Diamond Nexus?

We rank in the top 500 retailers doing business online according to Internet Retailer Magazine. We have an A+ rating from the Better Business Bureau, are a Google Trusted Store, and have thousands of independently verified positive reviews on ResellerRatings and on our site.

Internet Retailer Top 500 A+ rating with Better Business Bureau Google Trusted Store Reseller Ratings
Our metalsmiths Our metalsmiths
250,000 customers can't be wrong

Our commitment to excellence extends beyond our products to the manner in which we conduct business. Our customer service is exemplary. We know that you’re investing in something that’s very important, and we take your trust in Diamond Nexus seriously. We guarantee you’ll love your jewelry.

You're now entered to win a $2,500 Diamond Nexus shopping spree. Don’t let that stop you from shopping though, if you make a purchase and win, we’ll simply credit your account. Make sure you watch your email for more information from us and enjoy shopping our site