The Forever Guarantee

The Forever Guarantee

The Forever Guarantee

Warranty

Everything's Covered Plan™

We believe in our stones, so we guarantee them forever.

We stand behind every Contemporary Nexus Diamond™ and Nexus Color Stone™ with our Forever Guarantee, which states that your stone will never discolor, scratch or crack. And if it does, let us know—we’ll replace it for free, including shipping.

Excuse me... Free forever? Excuse me... Free forever?
The Everything’s Covered Plan™

Our optional Everything’s Covered Plan covers…well, everything.

Ring goes down a garbage disposal? No problem, covered—just send all the pieces to us and we’ll make it like new. Lose a stone? Covered. Rhodium brightening and prong tightening, free. Our exclusive Ring Spa Day™, free. Plus, we’ll pay for shipping both ways. As long as your plan is in place, we’ll do all of this to keep your jewelry looking, fitting and wearing its best.

*Limitations apply, read conditions here.

Is this common practice?
Is this common practice?
Who else believes in Diamond Nexus?

We rank in the top 500 retailers doing business online according to Internet Retailer Magazine. We have an A+ rating from the Better Business Bureau, are a Google Trusted Store, and have thousands of independently verified positive reviews on ResellerRatings and on our site.

Internet Retailer Top 500
A+ rating with Better Business Bureau
Google Trusted Store
Reseller Ratings
Our metalsmiths Our metalsmiths
250,000 customers can't be wrong

Our commitment to excellence extends beyond our products to the manner in which we conduct business. Our customer service is exemplary. We know that you’re investing in something that’s very important, and we take your trust in Diamond Nexus seriously. We guarantee you’ll love your jewelry.

You're now entered to win a $2,500 Diamond Nexus shopping spree. Don’t let that stop you from shopping though, if you make a purchase and win, we’ll simply credit your account. Make sure you watch your email for more information from us and enjoy shopping our site