Customer Feedback

Diamond Nexus Reviews 2006


  • CUSTOMER REVIEW

    "Just wanted to say 'Thank You'.  I was very skeptical about this whole simulated diamond concept.  Let me tell you how pleased I am with the quality. This is the closest to a real diamond I have ever seen. It is not yellowish in color as is moissanite and is not blurry like the Absolute stones.  Thank you again."
    -Jan U., United States

  • CUSTOMER REVIEW

    "I am writing to let you know what an amazing job you have done! Almost too good to be true! You have just created I am sure another customer for life! I would like nothing more than to have every diamond I wear created by you.  In shock,"
    -Sabrina C., United States

  • CUSTOMER REVIEW

    "Hi, Looking forward to receiving the earrings.  P.S. I'm very satisfied with the diamond studs that I had received in the first shipment. They are beautiful."
    -A. L., United States

  • CUSTOMER REVIEW

    "Jeremy, Thank you!  I will be giving it to her in the next week or so and if it is too small I will let you know.  Again, thank you so much for all your help and the ring is absolutely amazing!"
    -Mark D., United States

  • CUSTOMER REVIEW

    "Hello Jeremy, Thank you so much for the pictures as well as the information you provided, both are extremely helpful and we appreciate it. I can not wait to get my new ring, and i will be sure to keep the paperwork that comes with it so we can order the band if need be! A million thanks!!!"
    -Lisa M., United States

  • CUSTOMER REVIEW

    "I ordered the "First Love" ring from your company a few weeks ago...I was scared about the quality I would be getting.  I guess I was like a lot of your first time customers, still hung up on the 'it.s-not-really-a-diamond' thing...well, let me say YOU HAVE MADE A BELIEVER OUT OF ME!!!  I have NEVER seen a more beautiful stone in my life!!!  I have never seen a diamond or moissanite or any other 'precious' stone that can even come close to the beauty of this one!!!  I am so excited that there is FINALLY an economical and SENSIBLE alternative to the overpriced, overvalued, overplayed, over-emphasized, over-exaggerated, over-the-top diamond business!!!  Thank you so much for making this product available to me...I WILL DEFINITELY BE SHOPPING WITH YOU AGAIN!!!  Respectfully Yours,"
    -Barbara Q., United States

  • CUSTOMER REVIEW

    "I just wanted to let you know that I received my order today and I can't tell you how happy I am with it.  I ordered a 1.03 ct solitaire and it is breathtaking. I can't take my eyes off it and I am so thrilled. I own nice diamond jewelry but this leaves it in the dark. The ring is just perfect and I will always treasure it and enjoy it. The service I received from Diamond Nexus has been flawless, and my ring arrived in the most beautiful packaging.  I can't wait to order from you again, it has been my pleasure .Your jewelry is stunning. Thank you."
    -Lisa H., United States

  • CUSTOMER REVIEW

    "Dear Diamond Nexus!  I just received my first purchase of a ring from your company and am amazed at your product. I was not expecting the beauty of the stone as well as the craftsmanship and quality of the setting. Please count me as a loyal customer. I showed the ring to a young couple who are looking for their wedding set, but have little money at this time. They will be contacting your company soon because, with your product, they can actually afford custom work. Thank you so much."
    -Tania L., United States

  • CUSTOMER REVIEW

    "I was trying to put in a catalog request, but I am not sure it went through??? Here is my info if you could please send me a catalog or a few if you have extra. The one you sent me with my order is being passed around among my friends....They are soooo jealous of my gorgeous Devon bracelet and the 3 carat earrings. And they all plan on placing an order with you if they haven't already :)  I am going to place another order with you very soon....I am going to order a wedding band and engagement ring and put my real diamond ones away for my children when they get older.  Thanks so kindly....See you all soon!  Cheers!"
    -Melissa E., United States

  • CUSTOMER REVIEW

    "Hi Jeremy!  Thank you very much for sending me those photos!  You truly went above and beyond and I appreciate it!  I have to say I am really impressed with your customer service thus far.  I recently purchased a DNL Tiffany solitaire from you guys and I sent it back for a full refund...not because of the piece itself, but because I wanted something a bit larger and I am still undecided on which setting I want.  You have been completely great about everything and not only did you give me a full credit back for my purchase, but you actually issued the credit on the SAME DAY that you received the ring back from me!!!  I was especially impressed on how fast you credited my account because you didn't receive the ring until 2:00 p.m. that same afternoon!  I will be ordering again before the week's out, but I wanted to thank you again for all of your help and congratulate you on amazing customer service!"
    -Reenie P., United States

  • CUSTOMER REVIEW

    "Thank you so much for the prompt service, the packaging was divine and the chocolates a lovely thought.  My ring is beautiful, and I will be back for some other items soon....."
    -Judi W., United States

  • CUSTOMER REVIEW

    "Thank you for your correspondence, Jeremy, and feel free to use any of my words as feedback on your site. After all, I know I wouldn.t have purchased my diamond had I not read the responses of others. I.m glad you had it up for all to see. Keep up the great work! My best,"
    -Kate A., United States

  • CUSTOMER REVIEW

    "I received my ring this morning and what a BEAUTIFUL surprise! Yes, I ordered it so I knew it was coming, but I was thrilled to open the box and see a catalog, pretty ribbons and colors and boxes and Godiva too! My ring is almost too perfect if that's possible; it'll take me a few days to not feel like my ring is too flashy for me, ha! My husband helped me pick it out since it.s a replacement for a diamond engagement ring I lost a year ago, plus since we've been married a few years it doubles as an anniversary ring.  I'll always wish I still had my original diamond ring because my husband picked it out and proposed to me and I loved it, but this lab-created ring has more "Wow!" factor.  Now I'm thinking a pair of earrings would go nicely with this ring.... And I have a catalog to browse through, how convenient!  ;-)  Take care, thank you."
    -Tania Y., United States

  • CUSTOMER REVIEW

    "I am totally blown away! This ring even out does the 1 1/4 carat I was looking at at Kay Jewelers, and I saved soooooo much money! I will be ordering again, I think I need earrings next. Thank you Diamond Nexus for a beautiful ring to cherish for years."
    -Eleanor K., United States

  • CUSTOMER REVIEW

    "Today I received my loose stone, and it.s more beautiful than I imagined it could be. I immediately ran out to my jeweler who swapped my old stone for the new one on my lunch hour, and even HE was impressed with the quality and cut! He said it was the finest quality man-made diamond he had ever seen. To fool a trained eye is something to be proud of. My real, heirloom diamond is tucked safe away in a safe deposit box, and I never thought I could find something that so closely resembles it. Your work is understated. I hope I never have to replace this stone, but if I do . I.ll be back!  I will recommend you to my sisters, who also have heirloom diamonds awaiting their engagement rings. But other than that, I.m keeping your stones a secret!!!! Sorry!  Thank you for brightening up my life today.  Regards,"
    -Kate Riley, United States

  • CUSTOMER REVIEW

    "Just wanted to let you know my wife got her earrings and was very happy with them. Your presentation with the candy was very nice. The retail diamond industry in America has always bothered me with their pricing and methods. What most people don.t see is the other end of the line. A lot has been said lately about conflict diamonds. Nobody talks about the living and work conditions of miners themselves in places like Botswana and South Africa. Not to mention the fact that right now in the Congo there are slaves being used to work the rivers for diamonds. Many of these slaves are children; these slaves are fed by decimating any species of animal available for miles around, to include gorillas in NE Congo. I have seen this with my own eyes. I spent 14 years in 3rd Special Forces group, a lot of the time in Africa. Now I work as a military contractor. Last year I worked in Rwanda and the Congo. I have seen the diamond business from both ends. Your alternative is a good one as far as I.m concerned. I.m working in Iraq now, based in Kuwait. I.d like to buy some loose stones and have custom work done here. I can.t justify buying diamonds so again, thanks for providing a very beautiful alternative. I haven.t seen those earrings myself but my wife was happy and that.s good enough for me. Thanks.  Sincerely,"
    -Charlie J., United States

  • CUSTOMER REVIEW

    "I recently made my first purchase of a [Diamond] Nexus product. I must say the earrings ordered for my wife were everything your website promised.  She was delighted with them. And, although I was a bit tardy in placing the order for a Valentine's Day gift, you saw to it that it was delivered in ample time. Thank you very much.  The packaging was also beautiful, multiple boxing, with bows, to say nothing of the Godiva Chocolates. You made me look very good. In this day and age one is unaccustomed to such excellence in product and service.  My wife and I are 85. We have a 60th wedding anniversary in April. I cannot imagine that she has put up with me that long.  Regards,"
    -Ray B., United States

  • CUSTOMER REVIEW

    "I had to write to say how thrilled I was to receive my fabulous diamond stud earrings yesterday, just a week after ordering them from the other side of the Atlantic!!  The presentation was so stunning, I felt truly loved, even though they were a gift from myself. As a resident of the UK, this kind of service is utterly exceptional, as was the quality of the diamonds!  Having read so many of the gushing testimonials prior to ordering, I felt sure I would not be joining their ranks--how wrong can you be!  Being a woman of a certain age, I felt very brave having my ears pierced for the first time, and always said I would only do so for at least a carat in each ear.had I known that this was possible for the price I paid, I would I had done so much sooner. My next order, (for there will be many, many more orders) will be for considerably more than the 'one carat in each ear'.  The great thing is these diamonds are so totally ethical as well. I can't honestly say I am going to tell all my friends about you.not straight away at least.I just love knowing that they envy the jewelry!!  I can't even wear mine just yet, 6th March being the point when I can take out the studs with which my ears were pierced just 4 weeks ago."
    -Patricia G., United Kingdom

  • CUSTOMER REVIEW

    "I am already working on my custom made ring, being the present my husband will give me for my birthday - he is also totally in awe of your product.  For any others looking to order from the UK, all I can say is waste no more time  - the sooner you order, the sooner you will be thrilled and delighted!  I'm off to eat my chocolates!  Once again, many thanks and I will be in contact again very soon!!"
    -Samuel S., United Kingdom

  • CUSTOMER REVIEW

    "Dear Jeremy, I got my Pomp & Circumstance ring and I just love it!! It is as fiery and brilliant as my Fever ring and I couldn't be any happier!!  (Well, that's not true, I could be a lot happier once I buy myself a princess diamond tennis bracelet!)-- I am so happy to have done business with your company, the customer service is incredible and so are the quality of your stones and you have a customer for life with me.  (I think I may tell my very best friend about you so when her husband wants to upgrade her tiny solitaire he can do so with a lot less money and a very beautiful stone!!)  Everyone else, including a jeweler that I work with thinks that all my pieces of jewelry from you are the "real deal" and I intend to leave it as such!!  You are a very great employee of Diamond Nexus and I am so happy that you helped me to finally get the sparkly ring that I have wanted for my right hand.  I love this ring!! It is everything I had hoped it would be.  God bless you and thank you so very much, I just got diagnosed with oral cancer and had to have a lesion removed as a result and have had one of the very worst days of my life and when DHL showed up with my ring and I opened the box, I couldn't help but smile and be happy! (Thank you so very much sir) Have a super weekend!!"
    -Amy W., United States

  • CUSTOMER REVIEW

    "Sheri, Thank you so much for your help and advice. It.s good to know that professionals like you are willing and able to give a hand. I got the document that you sent and have told DHL to return the product. I.ll be watching the credit to be posted to my account on-line. If it does not show please give me a call.  Once it got there I wanted to go more in detail of what needs to be on the three stone ring and then later (much later) go over what needs to be on the shadow ring. Thanks again! Semper Fi!"
    -Staff Sergeant B., United States

  • CUSTOMER REVIEW

    "Kay, Thank you for your help today on the phone. I.m looking forward to getting my new order. Again, I want to tell you that I.m very impressed with the quality of your product and the packaging and presentation are superb!  Again thank you for your help and your thoughtful personal service.you were great!"
    -Diane R., United States

  • CUSTOMER REVIEW

    "Kay, Thank you for taking all the trouble to get us what I wanted!! I do so thank you!!  Kay, a hundred million times, thank you. The diamond is beautiful, which means a great deal to me. You have been through a lot of hassle over this ring set, and you haven.t been ugly about it one time. Thank you so much. I don.t know how much they are paying you, but it isn.t enough. You are a tremendous asset to DNL, and I sincerely hope they appreciate you for dealing with all this. Thank you again from the bottom of my heart.  Most sincerely, customer for life!"
    -Phylissa G., United States

  • CUSTOMER REVIEW

    "I can.t thank you enough Kay. You are a wonderful associate and your company should be very pleased to have you on board. You have done a fine job on the customer service end of this whole transaction. I can.t wait to see the ring."
    -Pam D., United States

  • CUSTOMER REVIEW

    "Dear Mr. Marasco, I have come over with my family to join my sister Eileen Y. for Thanksgiving. At this time she gave me the ring that you have worked on, replacing the center stone.  I am really delighted with the result. I know that it will give me a great deal of pleasure in years to come.  I would like to thank you for your attention and care.  Kind regards,"
    -Margaret H., United States

  • CUSTOMER REVIEW

    "Justin, This did come through!!! Thank you so much for all your time and effort you spent with me yesterday. You made this experience very pleasurable and you made me feel at ease doing business with a company I know little about. I am so excited to see the end result and cannot wait to happily wear my ring again. Because of my experience with the other company I have been so turned off by purchasing another man made diamond. However, your prices along with your outstanding customer service did the trick to turn me around again.  I feel so good about what my husband and I did for my sister, to watch her and her husband sacrifice their whole life for kids not ever thinking of themselves and then my husband and no kids always thinking about ourselves, giving my brother-in-law my diamond seemed the most natural thing to do. I have no regrets what so ever. Because of your product I can continue to wear my ring with my sister and family members ever knowing the truth behind my sister.s anniversary present from my brother-in-law and the fact that I can keep my diamond in the family and know my sister will pass it on to her eldest daughter one day. wow, too cool for school!! Anyway, enough of this boring chatter. I would like you to send this email to whoever you report to so they know what a wonderful choice they made hiring you!"
    -Tricia S., United States

  • CUSTOMER REVIEW

    "Just to cover our conversation earlier, I am looking to replace the diamond only, with one of yours at 1.25 carats. I am sure I don.t need to tell you that the genuine diamonds on either side I do not want disturbed. The platinum prong setting should be fine it is only a year old. It was re-done when I had purchased the Russian brilliance. Again, thank you for making this a better experience for us.  Best regards,"
    -Tammy H., United States

  • CUSTOMER REVIEW

    "Dear Diamond Nexus Labs, I just want to say a big THANK YOU for your products and services. I purchased a 2.4ct Tulip-set Princess Cut ring last year and have been thrilled with it ever since! My boyfriend had suggested that we start looking at rings (which actually meant that I would look, then let him know what I wanted), and I began to do a lot of homework. As I sifted through all of the information out there about real vs. synthetic diamonds, I was appalled to learn the harsh truth about mined diamonds and some of the atrocities that are funded by them. It was also an eye opener to learn that many diamonds are artificially enhanced to increase their 'value'. After learning all of this, I began to look into synthetic diamonds. At first, I was very skeptical about ordering something as important as an engagement ring over the internet. However, I am very thorough, and also looked Diamond Nexus Labs up through the Better Business Bureau, and found nothing negative. I was also impressed with your guarantee, as well as all of the positive feedback posted on your site.  Suffice it to say that I am so glad I took a chance and purchased my beautiful ring from you! A normal response from someone who sees it is something like, "Oh my God, that is GORGEOUS!" I just smile and say thanks. I would (and have) highly recommended you to close friends.  Thanks A Million (without costing a million),"
    -Carri Yoakam, United States

  • CUSTOMER REVIEW

    "I received my ring and it is beautiful.  I love it so much that I wish I had ought the 2.04 carat instead of 1.67.  May I return my ring and pay the additional amount to get the 2.04 carat?  Thank you,"
    -Donna W., United States

  • CUSTOMER REVIEW

    "Thank you.  I will let you know if this works.  I love the set and all my other pieces that I have purchased from you."
    -Glenda C., United States

  • CUSTOMER REVIEW

    "My ring is BEAUTIFUL!!!!!   I set the stone (for guarantee purposes) with my jeweler overseeing and instructing.  I make my own jewelry, but I wanted to make certain it was set EXACTLY right.  It REALLY sparkled in Church!!!!!!!  THANKS!!!!!!!!!"
    -Kathee F., United States

  • CUSTOMER REVIEW

    "Thank you for the prompt delivery; my wife loves the earrings.  She has enjoyed looking through your accompanied catalogue; I am sure I will be ordering before the year is up.  Take Care."
    -Ken M., United States

  • CUSTOMER REVIEW

    "MY BEAUTIFUL, STUNNING, GORGEOUS RING ARRIVED YESTERDAY. I WAS SKEPTICAL AT FIRST...NEVER, NEVER AGAIN. IT IS ABSOLUTELY THE BEST PURCHASE EVER. I HAVE A THREE STONE MOISSANITE, BUT THIS IS FAR BETTER. I CAN'T WAIT TO BE ABLE TO PURCHASE EARRINGS AND SOME OTHER ITEMS. THANKS FOR BEAUTIFUL QUALITY IN EVERY WAY!  SINCERELY,"
    -Donna B., United States

  • CUSTOMER REVIEW

    "Hello-Last April (I believe) I purchased a 6 prong Tiffany set princess cut solitaire engagement ring w/matching band in white 14k gold. Thankfully she loved it and said yes!  My question is this, can I purchase another matching band?  She has decided that she would like a band in front and behind the engagement ring and likes the classic simplicity of the band that accompanied the Solitaire ring.  Please let me know if this is possible and what the cost would be. Thank you! Oh, and your diamonds ROCK!!"
    -Kristopher J., United States

  • CUSTOMER REVIEW

    "Hi, I have received the Coventry Cocktail ring and it is amazing.....So much better than I imagined, I would recommend you to anyone considering I bought from the UK I was a little nervous but no more. IT'S LOVELY.  Many thanks."
    -Dawn N., United Kingdom

  • CUSTOMER REVIEW

    "It never fails that I ask a question and it is unerringly answered. The ring was delivered two days ago and it was completely beautiful. Thank you very much."
    -Matthew W., United States

  • CUSTOMER REVIEW

    "Hi George, I am pleased to report that I did receive the platinum ring today, it is absolutely beautiful. I am very pleased both with your customer service and product.  Have shown it to a few people in my building and they are absolutely overwhelmed...one of my neighbors even started crying!  I look forward to a long and productive relationship."
    -A. U. , United States

  • CUSTOMER REVIEW

    "The description of your jewelry is far more humble than it should be. Great work! I will be buying much more jewelry from you."
    -Dean D., United States

  • CUSTOMER REVIEW

    "Good Afternoon George, A couple of weeks ago, I ordered a Boucheron Millennium ring from you which I had customized with a princess cut stone vs. the round brilliant cut. I received the ring today, and am floored by its beauty.  Being a very educated diamond person, I was skeptical at best, but figured I would give it a shot due to the money back warranty through DNL.  This ring is among the finest looking pieces of jewelry that I have ever held.  I could not be more impressed with your product. I could write pages about the beauty of this ring and the stones within, however I think WOW sums it all up better.  FYI, the pictures in your literature and on your website do not even come close to doing this product justice."
    -Jameson D., United States

  • CUSTOMER REVIEW

    "We are quite surprised at the quality, brilliance, and overall beauty of the stones. Now that we are comfortable with the quality of the stones, we will be contacting your custom design center in order to have something special made."
    -Joshua R., United States

  • CUSTOMER REVIEW

    My comment is about my previous order. WOW! This is the BEST simulated diamond I have ever seen! I put my earrings next to my $12,000 ideal cut D VS-1 diamond, and the earrings "scintillated" just as much as my diamond did! You bet I will be back for more and more and more!! INCREDIBLE!!
    -Jill H., United States

  • CUSTOMER REVIEW

    "Justin, This did come through!!! Thank you so much for all your time and effort you spent with me You made this experience very pleasurable and you made me feel at ease doing business with a company I know little about Because of my experience with the other company I have been so turned off by purchasing another man made diamond, However, your prices along with your outstanding customer service did the trick to turn me around again. I feel so good about what my husband and I  did for my sister, to watch her and her husband sacrifice their whole life for kids not ever thinking of themselves and then my husband and no kids always thinking about ourselves, giving my brother-in-law my diamond seemed the most natural thing to do, I have no regrets what's ever.  Because of your product I can continue to where my ring with my sister and family members ever knowing the truth behind my sisters anniversary present from my brother-in-law and the fact that I can keep my diamond in the family and know my sister will pass it on to her eldest daughter one day...wow too cool for school!!  Anyway, enough of this boring chatter. I would like you send this email to whoever you report to so they know what a wonderful choice they made hiring you! Best Regards,"
    -Tracey B., United States

  • CUSTOMER REVIEW

    "I received our ring and it looks great.  I am very happy with your service and product.  I will use your company again and again. Regards,"
    - Kent B., United States

  • CUSTOMER REVIEW

    "Received my ring today and it is gorgeous. More beautiful than expected. Thank you so much for rushing my order and getting it to me in time to take my trip for Thanksgiving."
    -Linda S., United States

  • CUSTOMER REVIEW

    "I received my Tiffany-set emerald-cut ring today, and it.s absolutely AMAZING!!! I can't take my eyes off it! I'm 100% satisfied with it, and I plan to tell others about your products. I'll also be placing another order in the future! I love my ring! Thank you so much!!!"
    -Diane R., Canada

  • CUSTOMER REVIEW

    "Dear George, I apologize for not sending you a proper thank you sooner. But I now take this time to express to you and everyone involved in the selection and setting of my stone how elated I am at the results. My ring is outstanding. The finished ring far surpassed my expectations. The quality of your stone is brilliant. The trust factor was of most importance to me, but you had that in the bag with our initial conversation. My ring has been scrutinized by the most difficult of critics, only to realize that they had no doubt that the beauty before their eyes was a real diamond. Everyone comments on the brilliance and the color. They have gone as far as to ask if the stone is D on the color scale, without hesitation I say- YES. After all, it is according to the DNL charting. I've already sent friends to your site. I wish you the very best. Sincerely,"
    Jennifer C., United States

  • CUSTOMER REVIEW

    "George, I just wanted to let you know that I received my ring today and I am so incredibly happy. It is absolutely beautiful and I was overwhelmed! It is exactly what I wanted and the quality and detail is amazing. I just can't say enough about how much I LOVE it and how easy this process was. You were wonderful and I really appreciate all of your help. I look forward to talking with you again this Spring and ordering my wedding band! Again, I couldn't ask for more! Thanks. Warmly,"
    -Marne N., United States

  • CUSTOMER REVIEW

    "The ring arrived this morning and I think that it looks wonderful. I am quite sure that my sister will think the same thing too. I think that the clear stone does the setting more justice that the stone that you removed. Thank you for all your help and also for getting the ring completed for me in such a timely manner. I truly appreciate the service that I have received and would be happy to do business with you again if the need arises. Sincerely,"
    -Eileen Y., United States

  • CUSTOMER REVIEW

    "I have come over with my family to join my sister Eileen Y. for Thanksgiving.  At this time she gave me the ring that you have worked on, replacing the centre stone [with a DNL gemstone]. I am really delighted with the result.  I know that it will give me a great deal of pleasure in years to come. I would like to thank you for your attention and care. Kind Regards,"
    -Margaret H., United States

  • CUSTOMER REVIEW

    "Hello George, I want to thank you very, very much for your assistance in placing your DNL stone in my engagement ring, and for having it delivered so promptly. Please feel free to use this email as a testimonial for your service. The ring arrived today and it looks exactly like a real diamond to me!   I am so thrilled that we did not spend thousands of dollars that can now go towards our mortgage! I will be ordering a second loose DNL 'diamond' as an insurance policy in a couple of months, and I plan to buy more jewelry from your site in the future. Many, many thanks for your wonderful customer service and quality product. Best regards,"
    -Julia D., MBA, United States

  • CUSTOMER REVIEW

    "Hello Sheri!   My ring is gorgeous and the stone is a perfect size!  Thank you so much for all your help and assistance through the entire selection process.   Did we go through enough rings or what?  The chocolates and packaging are plus- very nice touch. You have been a champ to work with and I appreciate it.  Will highly recommend you.  No doubt you are tops when it comes to customer service!  Have a blessed Holiday season and be sure to look me if you ever get to Pella ...We'll go have a glass of Leaping Horse Merlot, on me! Thanks again! All the best-"
    -Kim B., United States

  • CUSTOMER REVIEW

    "Hello, I recently purchased your millennium collection Carrera engagement ring and I must tell you that it is by far the most stunning ring I have ever seen. When I opened the beautiful cherry wood box, I was amazed in the rings beauty and glamour. I have been shopping around for the perfect ring for months, searching jewelry stores and online. First, your customer service has no compare, easy and helpful. Second, your sales department did not try to confuse or glaze any subject matter; they were honest and sincere in their ability to help me make my decision. I found the entire experience a true delight. Thank you for a magnificent ring that will make my fianc&éappy for an eternity. Warmest regards,"
    -Frank P., United States

  • CUSTOMER REVIEW

    "Hi, We ordered one of your stones as a placeholder until my fianc&éound her 'perfect' diamond.  After it arrived she changed her mind: she doesn't want a 'real' diamond: she loves the one we bought from you and says that no amount of money could buy her a prettier one.  Maybe I'll take the money I saved and buy her a nice car for a wedding gift. She's taken it to a few very high-end jewelry makers to find a mounting and none of them knew it was manufactured until she told them.  One didn't believe her: they thought she was telling them that to discourage theft: they sternly told her they'd know a 'real' diamond from a 'fake' and assured her that they'd never lost a diamond. We couldn't be happier with either your customer service or your products.  We've already recommended you to others who want diamonds and will continue doing so. Thanks!"
    -Michael O., United States

  • CUSTOMER REVIEW

    "I just wanted to give you something for your testimonials page if you wanted to use it. I JUST received my Incarna ring a few minutes ago.  I'm amazed at how incredible it is!  When I was researching your website, I was skeptical, as I'm sure a lot of would-be-buyers probably are.  But being young, and having bills to pay and a marriage to plan for, the price was defiantly enticing for me.  In the end it was the triple guarantees that tied me in, I figured why not?  Well, it.s gone above and BEYOND my expectations.  I never imagined that I would have something so wonderful and breathtakingly gorgeous.  I'm almost embarrassed and I'm sure it will take me a little while to get used to wearing it!  For anyone who's on the fence about DNL, go for it!  You won't be disappointed!"
    -Tess M., United States

  • CUSTOMER REVIEW

    "Hello, We received the loose stone (1.59ct. Asscher) this morning, and it.s absolutely gorgeous!   We compared the stone in indoor and outdoor lighting, and we're really happy with the quality of it, the size, and its unique shape!    I'm waiting for the palladium setting to come in (sometime this week or next week), and then I plan to send the setting and the loose stone to DNL to be set. Thanks,"
    -Jennifer B., United States

  • CUSTOMER REVIEW

    "Dear Justin, Just received my rings.OH MY GOD!!!  I can't thank you enough.  They are absolutely GORGEOUS!!  One of the men here at work is already looking for his wife's next gift.  I can't thank you enough for all the help I received from you and Kay.  I WILL be placing another order very soon. YOU GUYS ARE AWESOME!!!! I AM SHOCKED AND THRILLED AND SOOOOOO HAPPY!  Several of the women in my office have already been looking at your site and getting ready to order too.  Wait till they see them in person!  Wow. Thank you sooooooooooooo much."
    -Pam K., United States

  • CUSTOMER REVIEW

    "Hey Kay, I just wanted to say THANK YOU so much for my engagement ring.  My fiancépent $18K at Christian Bernard and the center stone kept coming lose, 5 times.  We finally heard about you guys from one of my friends and now I have the Millennium Collection Princess Cut Center Stone Cocktail Ring.  I'm getting compliments left and right.plus I love it.  I am definitely getting my wedding band from you guys. Thanks again."
    -Kenise E., United States

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    "George, I received my Angelix ring this weekend and it is absolutely gorgeous!  My mother was hot on the phone calling my aunt with the news.  She said 'You are not going to believe the gorgeous ring that John bought'  Thank you for your advice which helped me to choose that setting.  It is indeed a dainty and classic design.  After I lost a $5,000 diamond pendant, and suffered a significant rate hike in my insurance, when I made a claim to replace it, I decided that, never again, would I spend thousands of dollars on diamonds.  One of the testimonials that I read on your site is quite true.  Don't buy an outlandish size stone, buy one that is believable.  Your jewelry is gorgeous and I am so happy to have a 2 carat engagement ring for under one thousand dollars!  My next plan is to buy a Diamond Nexus pendant and earrings so I can put my real stuff in a safe deposit box.  Thank you again and I will be a return customer."
    -Ann M., United States  

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    "Hello, Kay, The ring got here at about 3:30, but we had company over so I couldn't look at it until now. W O W! ! ! !   It is unbelievably beautiful.  Not only are the stones first class, the gold work shows real pride and craftsmanship and on top of that the customer service was above and beyond the expected.  You have the essential ingredients of a successful business a top notch product backed by excellent service. I've bought my share of diamonds in the past and always resisted the simulants as the workmanship was substandard.  You have cured me of a very expensive habit!! Thanks again."
    -Paul T., United States

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    "Good morning Sheri, I realize it.s been over a month since I received my ring. It's so beautiful I can't stop looking at it! Thank you for all your assistance with helping me choose the ring that was right for me. One of my girlfriends said it.s her new favorite ring. I sense just a little bit of jealousy. A co-worker of mine commented that the reason we're having a small wedding is because he spent all his money on the ring....little does she know! I know all future purchases will be through Diamond Nexus Labs. Most sincerely,"
    -Janice N., United States  

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    "My rings look great. Thanks for the speedy delivery. Hopefully we will do business with you [again] in the NEAR future."
    -Cathy P., United States

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    .Hello Sheri! Hope you are doing well today. Picked up my rings late yesterday at the office and both are lovely!...You are a peach for all your help and patience! You have helped to make the selection process fun! Thanks!.
    -Kim B., United States

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    "I have had my 'Timeless' ring for over six months!  Wow is all I have to say.  I thank DNL for making my wedding ring easy, beautiful, and a pleasure to wear. My first two years of marriage, I had four rings in two years because of flaws with each of them.  We bought from a reputable nation wide jeweler and it became a nightmare and a stress.  Finally, I found DNL during a search and as soon as I got my ring, I became sold...forever.  I have not had any problems and when it needs to be clean--soap and warm water!  I am grateful for creating a product that is affordable, safe for people in other parts of the world, and truly quality.  THANK YOU!"
    -Elle D., United States

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    "I just wanted to take a moment to let you know that Diamond Nexus Labs has the best customer service! I wish more companies cared about their customers the way you do. There was a mix up in an item I ordered. I called the 800 number and spoke with Sherry and detailed my situation. She suggested I work with Mary and got her on the phone right away. Mary was such a huge help! She went above and beyond to get my order corrected and shipped out within a couple days. I had my wife's birthday gift in hand in record time. Her follow-up phone calls and attention to detail made me feel very comfortable with my decision to buy jewelry from Diamond Nexus. I cannot say enough about the effort Mary and Diamond Nexus put into correcting my order! Thanks again for the best service and the wonderful gift for my wife! And the new packaging is perfect! Now I don't have to wrap my gift! Thanks again Mary and Diamond Nexus!"
    -Casper B., United States

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    "WELL, WOW!! SHE IS GOING TO LOVE IT. YOU WERE SO HELPFUL AND UP FRONT WITH ME. I KNOW THAT WHEN I NEED ANOTHER RING I WILL BE ASKING TO TALK TO YOU. I AM REALLY GLAD I FOUND OUT ABOUT DIAMOND NEXUS LABS. I ALSO WISH THERE WERE MORE PEOPLE AS FRIENDLY AND AS HELPFUL AS YOU IN THIS BUSINESS. ALL OF MY COWORKERS LOVE IT AND CANNOT TELL THE DIFFERENCE. I JUST WANTED TO LET THE MANAGEMENT AT DIAMOND NEXUS KNOW HOW GOOD OF AN ASSOCIATE YOU ARE FOR THERE COMPANY. THANK YOU AGAIN. AND I WILL LET YOU ALL KNOW HOW THE PROPOSAL GOES. SINCERELY,"
    -Nicholas M., United States

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    "I just wanted to thank you for my beautiful 'diamond!' I've gotten lots of compliments and have decided to order a back up 3.87 tiffany carat 'diamond' in case I ever knock my stone out so I will never be without it! It is wonderful to know that you have such wonderful guarantees in case this may unfortunately ever happen. I will definitely keep ordering merchandise from you. Thank you for your friendly and helpful staff. Sincerely,"
    -Angela J., United States

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    "MY WIFE AND I WOULD LIKE TO THANK YOU FOR THE BEAUTIFUL TIFFANY-SET REGENT SETTING ASSCHER-CUT SOLITAIRE RING WE RECEIVED YESTERDAY.  IT IS ABSOLUTELY GORGEOUS!!!!!!!!!!!! WHAT A WONDERFUL ANNIVERSARY PRESENT!!!!!!!! WE HAVE ORDERED YOUR CATALOGUE DISCS AND WILL BE LOOKING FOR ANOTHER RING TO COMPLIMENT IT.  NO DOUBT ANOTHER ORDER WILL BE WINGING ITS WAY TO YOU VERY SOON!  MANY THANKS!  A HIGHLY DELIGHTED"
    -Grahame And Jenny G., United Kingdom  

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    "Sheri, I received my ring a few days ago and it is outstanding.  Thanks for insuring the condition and quality were up to company standards."
    -Ernie F., United States

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    "Hello: I received my Princess Royale 1.32 Carats Total Weight stud earrings and they are beautiful, thank you for great service and speedy delivery. I shall be buying more. You may use this as a testimonial. Regards,"
    -Chris W., Canada

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    "You guys really have the best customer service.   In combination with the quality stones and this service, Diamond Nexus must be doing wonderfully.......:0) Have a good day!"
    -Cindy S., United States

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    "My new bracelet is my BIG secret. I am so pleased that I stumbled (Thanks! Google) onto your web site while searching for an impressive, yet affordable tennis bracelet.  I read every word on the web site at least twice, then, led only by my intuition and Kaye, who was most convincing and responded to my concerns as if I was the one customer in the store and she had all the time in the world, I took the plunge and purchased the Devon.  When I opened the box and laid this over my wrist, I thought no one will believe I could own such a magnificent piece of real jewelry.  It took me over a week to work up the nerve to wear it out, and now I don't want to take it off.  Once you see these stones, and the gorgeous heavy 14K gold mounting, you can be certain no one will think 'it.s not real.'  The hearts-and-arrows effect is awesome, even better than described, and the sparkle is very lively under every lighting condition.  In fact, in the dark, my wrist is like a beacon.  And to think I almost paid substantially more for a smaller carat weight bracelet with poor quality 'real' diamonds set in 10K gold."
    -Glenda E., United States   

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    "Good Morning George, I just wanted to thank you for the extra effort to get my order to me before my fianc&é birthday. Thank you so much. You have made us so happy. This has to be the best birthday present that she ever had."
    -Kelzie M., United States

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    "Thank you Justin for the help!  It was wonderful dealing with such a professional/personable person.  Please give this email to the 'boss' so that they can read what a great job I thought you did and how you went above and beyond your normal responsibilities. Thank you again!"
    -Brandon J., United States

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    "Yes. They got here as promised. Thanks. She was thrilled. They REALLY do have a quality look and my wife was also impressed with the packaging. I saw another style that I plan to show her, on your Internet site. We may be repeat customers sooner than I thought.

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    She did initially have difficulty with the threaded post; getting them in her ear hole. She said the post was blunt and was difficult sliding through. It may be just something she needs to get use to. The other style I saw was more of a loop with an emerald cut drop, which should not be a problem for her at all. Thanks again for the quick service. You made me the hero."
    -Tim D., United States

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    "I just received my ring!  IT IS BEAUTIFUL!  I simply can not thank you enough for working so hard to get it done on time (and I even got it a day early)!  Thank you, thank you, thank you!"
    -Cherrie S., United States

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    "Dear (Diamond) Nexus Labs, I wanted to thank everyone who helped make this a reality. My girlfriend and I have been together for quite some time now. We are graduating from college with a great deal of debt and both come from poor families. We both have strong socio-ethical views about life. I was amazed to find out that 'man-made diamonds' were only a fraction of the cost. After ordering the ring and making the mistake of not ordering it faster I spoke with your customer service and they expedited the order! It got here JUST in time! I proposed to my long time girlfriend on the rocks next to the beach in San Francisco on the clearest day ever! Thank you so much. I also wanted to make a suggestion about your advertising. My girlfriend and I both feel that Diamond mining and production are an evil and corrupt business, but diamonds are beautiful and part of our culture. I thought maybe you could market you diamonds to customers that have strong sentiments AGAINST diamond production. You could possibly get the 'hippie' crowd. Just a suggestion. Once again THANK YOU, THANK YOU, THANK YOU. Best Regards,"
    -Alfredo G., United States

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    "I was initially very dubious about purchasing 'man made diamonds' as the image of (fake looking) springs to mind, but I received my order today and wow!  Thank you so much."
    -Christina W., United Kingdom

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    "Thank you so very very much for your wonderful service and fine quality!  I received my 1.03 carat regent 'diamond' solitaire today and was stunned!  It is so beautiful and there's no one who could pick it up with their naked eye as anything but a beautiful diamond.  Again, my appreciation for your fine work and for a beautiful ring I wouldn't have been able to have otherwise!"
    -Debbie G., United States  

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    "Dear Kay, I just received my ring back [from resizing] and it seems more beautiful then the first time I received it.  I missed it so very much!!!  My finger was bare without it!! Daily I get wonderful 'wow' comments on this priceless jewel from everyone who sees it. Your service was simply exemplarily and I thank you so very much Thanks again and you will be my one stop shop for the holidays!!!"
    -Lucie C., United States

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    "I wanted to give you feedback Being aware of Management's short attention span, I'll start with the most important. In a world of widespread incompetence and apathy, Kay, of your customer service department, shines brighter than one of your diamond simulants.  I purchased a DNL ring and needed resizing.  A friend of my wife was coming in for the weekend and my wife want to show off her new ring.  With the anticipated resize turnaround time I would have gotten it back after her friend left.  Then I found Kay.  Kay led me through the DNL resize process and personally handled everything at DNL to push it through.  I received the resized ring back so quickly that the mail service guy still remembered my name from the time I sent the ring to DNL.  Kay was so helpful and so enjoyable to talk to that before I knew it, I was reading my charge card number to her for an additional purchase.  Now that's a great employee.  If DNL rewards employees for service above and beyond, Kay should receive the platinum award.  Thank You Kay. Secondly, the DNL diamond simulants are better than advertised.  I did a side-by-side comparison to actual diamonds and they were identical Thanks to De Beers, people don't realize that diamonds are the least rare of all the gemstones and cost a small fortune.  Now, thanks to DNL, we are finally paying what the diamond family of gemstones is worth "
    -John T., United States

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    "Ms. Petersen: We just received the ARDEN tennis bracelet via DHL. It is beyond our expectations as for the quality and appearance. The service you provide is excellent and we intend to continue doing business with you in the near future. Thank you and the staff at Diamond Nexus for you attentiveness and quality of service. Respectfully yours,"
    -The Board Of Trustees, United States

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    "Order received today, totally unbelievable!!!  We love it! We will be back soon to order more. Thanks,"
    -Melinda (soon to be) B., United States

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    "To whom it may concern My boyfriend and I are in college, and obviously on a tight budget. When the topic of engagement was finally broached, I insisted on finding a viable situation that would save money/circumnavigate the rather deceitful diamond industry. From what my boyfriend tells me, your company has been nothing but helpful, and I'd like to thank you all!"
    -Alisa C., United States

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    "Dear Diamond Nexus, I received my order yesterday and was very pleased with the ring. I will never forget the smile on my girlfriend when I presented it to her, for as long as I live. Thank you for such a beautiful ring. I will definitely be purchasing from you again."
    -Thomas M., United States

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    "Good Morning, Kay! The loose stone was so beautiful; I did not want to do anything to jeopardize the guarantee of the stone or the quality of the stone being compromised with a jeweler that was not qualified to set this diamond stimulant.  As I mentioned previously, the mounting set I sent to DNL has a diamond ring guard and I believe the quality of the DNL stone will compliment the actual diamond setting and no one will be the wiser.  Thank you for your assistance and kindness...that speaks a lot for about you and the character of the company. Have a great day!"
    -Barbara P., United States

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    "George, Thank you for the beautiful platinum, Cushion cut ring the ring absolutely represents my sentiments toward my fianc&é
    - Aram C., United States  

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    "This is my third order from your website. I absolutely LOVE your jewelry. It is high quality gold with 'diamonds' that are sharper, brighter, and even more perfect than any 'real' diamond looks. I actually LOST my engagement ring and decided to get another, higher carat diamond this time, since they look so incredible. Thank you for continuing to make these beautiful products!!!"
    -Becky K., United States

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    "Hi Sheri Just wanted to let you know I received my ring and it is beautiful!! Everybody comments on how pretty it is and I am so happy with it. Thanks again for all your help."
    -Joan B., United States

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    "George,  The stone you replaced is AWESOME!!!  Thank you very much for the excellent and super fast service.   You are the third company that I have looked at for diamond simulant, and I guess the third time is a charm!   You will be getting more business from me, and from friends and family.  Thank you very much!!!"
    -Tamara F., United States  

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    "My 'Time After Time' ring arrived today, it.s beautiful and it fits perfectly. Thank you for the excellent customer service provided in dealing with more than one shipment and your assistance in getting the right fit.   Our son-in-law wants to purchase a diamond necklace for our daughter I've told him all about you and he's thrilled he can buy something so wonderful for his wife and still have money left for a down payment on a house! Thanks So Much,"
    -Rosemarie P., United States

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    "I just purchased my first DNL loose stone (a 1 carat Princess Cut). It is absolutely stunning! I am having it set in a semi-mount that I have with natural diamond accents. The ring is gorgeous! THANK YOU so much for such a high quality stone. Please feel free to use my compliment in your feedback. Thank you,"
    -Maura F., United States

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    "Kay...I received my ring this morning....it is FANTASTIC!!!  As I mentioned, my wedding rings were stolen from my locker at the country club. This ring was a 'temporary replacement' until I decided what I wanted.  Forget replacement!!!  This is so beautiful and REAL!!!   Again...I appreciate the effort on your part to get it to me before our vacation. I'll be ordering more jewelry soon!!!"
    -Marci F., United States

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    "Wow, by far the best customer service I have EVER received. From the first phone call asking stupid questions, I became well informed of your products, with patience and understanding. Your employees have gone above and beyond anything I could have ever hoped for. A special thank you to Kay who followed up with me to ensure my satisfaction. You people are amazing. I would also like to send a thank you to Josh (Worldwide Shipping...who looks after DHL for Diamond Nexus Labs) who followed up with me and my concerns with having the ring shipped into Canada . And what a ring it is. It's beautiful...I had very high expectations of the ring but I was blown away by it. Great craftsmanship and the stones are beautiful! I will recommend DNL to everyone. Thank you, thank you, thank you!   A very satisfied and lifelong customer,"
    -Chad S., Canada

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    "Robert, Got them [stud earrings] and love them.  They arrived yesterday and I was like a child on Christmas morning opening my beautiful package so elegantly wrapped with a beautiful purple bow!  (Put this testimonial on your site!)  They truly are exquisite.  My best friend was in awe of their brilliance and immediately asked me for the website again!  Hopefully, DNL will get some mileage out of me wearing them non-stop for the next several weeks "
    -Michelle W., United States

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    "Dear Diamond Nexus Labs: Last night, my boyfriend Joe became my fiancéand I received the most beautiful ring that I have ever seen.
    We went around and showed everyone, and we got the same reaction from everyone...'WOW, that is some ring!'   It is clear, shiny, flawless, and the size is perfect. The wedding band, which was included is wonderful.   The presentation in the cedar box was gorgeous!   Joe is envied by men for buying me such a HUGE 'diamond,' and I an envied by women for wearing it. We didn't tell anyone it wasn't a real diamond, and I'm sure no one could tell.  I am so glad that we went this route.   It is the second marriage for both of us, and we have so many plans for our house and our future, and spending thousands of dollars on my ring just didn't make sense.   He would have bought me a diamond if that's what I wanted, but then we would have had to wait for our hot tub:)   Anyway, I just wanted to thank you for 'creating' my gorgeous ring.   I love it and will cherish it forever. We will definitely be purchasing more items from you.   Thanks again,"
    -Veronica V. (soon to be Veronica K.), United States

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    "I just wanted to write to you to let you know I received my Cardiff solitaire ring yesterday and it was stunning!!!!!! I have order many rings, but none with this quality. I will order more from you site as well as tell others!!! Your company is exactly what I have been looking for!!!!! I was going to pay thousands, but now I don't have to, I have my perfect ring!!!   Thanks again DNL:)"
    -Christa D., United States

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    "Hi,  This is Maria M. and I received my Diamond Nexus Earrings, Pendant and Ring the other week and I am happy to say that they are absolutely exquisite.  I am aiming for a Tennis Bracelet next and the Devon Tennis Bracelet looks exactly what I want but I'm going to have to save a bit first.   Thank you once again."
    -Maria M., Australia  

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    "To Diamond Nexus Labs: I just received the ring I ordered and I am extremely impressed with the quality of your jewelry.  The stone is gorgeous and the setting is absolutely beautiful!!!  Please extend my compliments to your jewelers that the quality of their craftsmanship is impeccable.  I am very pleased with the purchase and look forward to future business with you.  Thank you again for creating such a stunning ring! Sincerely,"
    -George E., United States

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    "I just wanted to tell you that you do an excellent selling job on your website and getting links to your site on Google. I was merely trying to inform myself about simulated diamonds and ended up buying from you. I was not intending to buy anything.   I got the 1.8 ct pendant for my fiancénd we both love it"
    -Dennis H., United States

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    "I just wanted to let you know that my order arrived a couple days ago and I just can't get over how beautiful my ring is! I have had SO MANY compliments on this ring. That didn't happen with my REAL diamond ring...   My husband even questioned me when I told him it wasn't a diamond. He didn't believe me and I had to show him the receipt!  The packaging and presentation was superb and the chocolate was a really nice touch!   This ring is my 10th anniversary gift and I couldn't be happier!   (That's how we have managed to stay married for 10 years. I pick my own gifts. LOL!)  Thank you so much for making it possible for me to have such a beautiful engagement ring!   I will NEVER buy another diamond again.   And the NEXT piece of jewelry I get will come from Diamond Nexus Labs.   Sincerely,"
    -Debra K., United States

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    "Hi,  I have just received my order for an engagement ring (Champagne and Whispers) and I'd like to thank you it.s astoundingly beautiful, much more so than I ever expected, and much nicer than the rings I have seen in Beaverbrooks and Ernest Jones over here (and about £5,000 cheaper!)."
    -Stephen S., United Kingdom

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    "Hi its Mark A. from Ontario , Canada . The Earrings are unbelievable I received them Friday morning. I will be ordering from you again in the following days ahead. Thanks again, you did a wonderful job."
    -Mark A., Canada

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    "Thank you I received it yesterday and the pendant is beautiful and I am thrilled. It is nicer than I expected.   Regards,"
    -Inara H., United States

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    "Dear Diamond Nexus Custom Department, I received the custom ring guard that you made for my wife and wanted to let you know that it is even more beautiful than you described. The Solitaire that we purchased fits into the ring guard just perfect and she is 100%thrilled with it, the color and sparkle is remarkable.   I am sure we will have future purchases from your company, and I would highly recommend your company.   The service was excellent and the personnel were extremely helpful and pleasant. Thank you again,"
    -Jim, T.   United States

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    "Kay, Thanks so very much for switching my order to the white gold ring. Now it coordinates with my Wife's wedding set and makes a great 25th anniversary ring.  She loves it very much and we are very satisfied with the quality and elegance of the ring.  I know it must be very busy there.  Keep up the great work!   Thank you very much again!!!"
    -Richard W., United States

  • CUSTOMER REVIEW

    "To Whom It May Concern: I just wanted to let you know, that I received ¾ trillion cut diamond earrings from my boyfriend for my birthday, and at first we were very skeptical.  First of all, I was VERY impressed by the packaging of the gift I had received.  It was very quaint and beautifully wrapped.  Then once I opened the box, the earrings were gorgeous.  Just like a lot of people, I wasn't sure about the quality of these products.  However, once I saw them, I was astonished.  Thank you so much.  My earrings are beautiful.  I will definitely be coming back to shop."
    -Jamie C., United States  

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    "Hello, I just spoke with you today and wanted to send you my testimonial about my beautiful Princess cut w/trillions ring.  I received the 1.59 center cut stone and I have to tell you that it is simply gorgeous!  It didn't come in on time for my birthday because my boyfriend had originally (secretly) ordered the 1.24 center stone and then when I mentioned the 1.59 center stone, he had to call you up and change it, so it came a couple of days after my birthday everyone is in awe of it.  A couple of folks were even overheard guessing that he spent 12 to 15 thousand dollars on it!!  I am, to say the least, thrilled with it.  There is so much sparkle and color and brilliance to it that it is dazzling!  And your guarantee is marvelous.  Thank you for such a beautiful stone and for your excellent customer service!"
    -Cathy R., United States

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    "I received my ring! It is gorgeous! I think you need to get put better photos of your jewelry on the web sight. The ones you have do not do it justice. My ring is prettier than I had hoped!  Thank you so much! I will be ordering again from you soon!"
    -Linda G., United States

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    "Sheri, She said, "YES", and she loved the ring. You guys are the best!  But, now she wants some earrings great "
    -Staff Sergeant B., United States

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    "Dear DNL, I have had my ring (First Love) for about 2 weeks now and I think it is so beautiful.  I can't stop looking at it.  It is definitely more beautiful in person.  Photographs do not bring out the true beauty of your 'diamonds'.  My boyfriend, now fiancécan't even look at it in sunlight because he says that it blinds him.  It is amazing.  I had settled on a much smaller carat mined diamond ring that was more expensive before I found your website.  I was hesitant at first but decided to try because I could get so much more ring for the money.  I also felt better about simulant diamonds knowing that no one is harmed in the process of acquiring them.  The ring is wonderful and fills my days with joy.  Every night I clean it and put it to bed so it will be as sparkly as the day it was received.   It is so beautiful that I had to order my mom the Martini Set 1.03 carat, 2.06 total carats, stud earrings for Mother's Day!  I wanted to give her something that sparkles as much as her personality.  I know she will love them as much as I love my ring.   Thank You so much!"
    -Lindsey M., United States

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    "I wanted to say thank you for the custom order that I received about 6 weeks ago. It was the 3- stone pendant that was done with 3 heart shaped stones, for my wife, for our 27th anniversary. She ABSOLUTELY loved it! And I was actually able to keep it a surprise until the last minute! You did a nice job on the setting & the pendant along with the heart shaped earrings that I got from you for Valentine's day, look great on her. I planned these two purchases as a Valentine's day, & anniversary present, with the main focus for her to have something substantial, but yet elegant & understated to wear for our son's wedding, in early June.   I think, I achieved what I was trying to do, thanks to you!   Sincerely,"
    -John B., United States

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    "Thank you, thank you, thank you.  I love my stud earrings.  I compared my Diamond Nexus studs to my real diamond studs that I paid $1,500.00 and I could not tell the difference.  I just can't believe how good your earrings look.  If I didn't order them in white gold I would not be able to tell them apart.  I also just ordered a pair of hoops earrings from Ziamond and I am sending them back.   If anyone have any doubts, believe me I have real diamonds and a Moissanite ring and my Diamond Nexus ring looks ten times better than my Moissanite and it cost a lot less."
    -Vee, United States

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    "George,  Again I want to thank you and everyone associated with DNL for the beautiful work done on my ring. I had deep concerns about sending the ring  because I didn't know the carat weight of the stone.  But as you assured me, I was in good hands.  Now I have a beautiful ring with a stone to match.  And it sparkles!   Sincerely,"
    -Stephanie G. , United States

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    "Hi there Kay and everyone, I just wanted to THANK YOU for being so very accommodating, kind, efficient, and helpful. I can't tell you how much I love my second ring. It is GORGEOUS and I have gotten many, many compliments on it."
    -W.M., United States

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    "Hello Kay, Gee, where to start? When my boyfriend of 4 years took me engagement ring shopping the first thing I thought of was 'no way am I going to let you spend this outrageous sum of money for a diamond!'  After being married more than once I could certainly think of many other things to do with $10,000.  I immediately started to search the web and found your site finding the perfect ring (three-stone Timeless) and ordered it immediately.  I was nervous as to how 'real' it would look but I was comforted by your Triple Guarantees.  Needless to say, when the ring arrived it was even more beautiful than I imagined.  I was a bit nervous at showing it off at first thinking people would somehow 'know' it was a simulant, but that was far from the case.  Everybody was in awe of how beautiful it is and the boyfriend was getting complimented on his good taste and large wallet. I do think part of it all is to choose a realistic carat size--I chose a 1 carat center stone + 2 addl. stones for TCW of 1.91 which made folks say "WOW! that's one nice size diamond 'you better make sure that it.s insured!'  vs. choosing an unrealistic carat size that would be totally unbelievable regardless of how authentic it looked. Thank you for saving us thousands of dollars and I look forward to ordering from your company again!   Regards,"
    -Nancy A., United States

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    "Dear Gary, George, and Armand, While I am writing I am looking at this breathtaking and stunning creation on my right hand. The absolutely real looking Nexus Diamonds are throwing fiery rainbows and the design of the ring is majestic. It is indeed heavy and it feels right to wear it on my right hand where it fits perfectly. I can't wait to take the ring out and I am thrilled to see how people will react Thank you all so much I am looking forward to further projects in the future.   All the best"
    -Munay D. , United States

  • CUSTOMER REVIEW

    "I received the ring last evening and wanted to let you know that the stone is beautiful and everything you described. The clarity and brilliance is fantastic, and cannot tell it from a real diamond and the cost is unbelievable. We are very pleased with it and will definitely do more business with your company again. Thank you again,"
    -James T., United States

  • CUSTOMER REVIEW

    "Hi Sheri, Thank you very much for sending me the stone. It's so beautiful; I don't have enough words to say how I love it.   The new cut you told me WOW!...speechless breathless I got the stone on Monday morning instead of Tuesday Thank you again for saving my money.   I will come back to buy more from you.   Best Regards,"
    -Erica N., Germany

  • CUSTOMER REVIEW

    "I want to thank you for creating such beautiful earrings.  What's also been very important to me is your personal approach to customer satisfaction.  It is what sets you apart from other companies. I can buy earrings anywhere as I live in an area where jewelry companies are everywhere.  The quality of yours is exceptional and the presentation is just beautiful.  Plus, you responded to my inquiries promptly and my order came so fast I was amazed.  I also did research into the quality of your product and did a price comparison.  You came out on top for both.  I will definitely be a repeat customer." 
    -Nancy L., United States

  • CUSTOMER REVIEW

    "I received my Sassy and Chic ring yesterday and it is the most beautiful ring I've ever seen.  My friends are going to be green!!!  My husband and I have been married for 15 years and have 4 children.  He watched a program on PBS about the DeBeers scam and now we are believers!  Your prices are terrific for the high quality of workmanship. We will be customers for life.  I look forward to matching earrings, maybe for my birthday, June 14th. Thank you for your wonderful service."
    -Karin B., United States

  • CUSTOMER REVIEW

    "Dear Sir/Madam, Thank you so much for sending me the most beautiful Princess cut simulant diamond. Words cannot express what you have sent to me, I am utterly delighted. This is the third stone I have bought and I am delighted to report they are all magnificent. It is such a pleasure to do hassle free business with you; you have absolutely 'won' me. I am awaiting the delivery of the .Westminster. ring I ordered from you, and just can't wait to see what pops out of the box, I just hope my heart keeps up with all this excitement.....! I will be placing an order for an anniversary ring shortly. My kindest regards and best wishes."
    -Leigh H., Australia

  • CUSTOMER REVIEW

    "Hi, I just received my heat cocktail ring and it.s beautiful."
    -Tiffanie K., United States

  • CUSTOMER REVIEW

    "Hi, I recently purchased a pair of Princess Royal Collection OVAL Cut (Stud Earrings, Tension Backs) , 1.5 total carat weight.I am VERY pleased with your service thus far and was very pleased with the quality of the earrings..Thanks for your help and excellent service!"
    -Delores H., United States

  • CUSTOMER REVIEW

    "Hi Robert! So far I have been very satisfied with my stone! It is amazing-not one person has asked me if it wasn't real.Thanks."
    -Gianna P., United States

  • CUSTOMER REVIEW

    "Dear Customer Service, I really like my Glittering Sky (Posh Ring)."
    -Sumbul R., United States  

  • CUSTOMER REVIEW

    "Hello, First of all the ring is GORGEOUS.  Thank you so much - it is everything I'd hoped for. Thank you!"
    -Casey F., United States

  • CUSTOMER REVIEW

    "THANK YOU - I AM DELIGHTED WITH YOUR PRODUCT!!  I have a $30k+ Tiffany diamond engagement ring that is beautiful, but questionably worth the cost, given that when it gets dirty (which is every day) it doesn't matter what the cut/color/clarity is! When I started looking for diamond earrings I really wasn't sure about spending so much money, especially since it is so easy to lose earrings, AND since my time at Harvard Business School taught me that the price of diamonds is completely artificially inflated and subject to change eventually.I found your store via Google and ordered earrings and they are PERFECT. I NEVER write these emails-I am far to busy as an executive at a Fortune 500 company-so the fact that I am taking the time to write to you should hopefully tell you how delighted I am.  Thank you!  I will definitely be a return customer."
    -Kim J., United States  

  • CUSTOMER REVIEW

    "Hi Gary , Just a note to tell you Thank You. Your customer service was just awesome. The ring I ordered is beautiful. Thank you again."
    -Kelley K., United States

  • CUSTOMER REVIEW

    "Hello Nexus, We have received the ring today. The ring is beautiful. What a sparkler. Thank you so very much. The packaging is rather lovely too."
    -Chris & Ray M., United Kingdom

  • CUSTOMER REVIEW

    "Hi Robert, The earrings came today (Tuesday).  They are beautiful.A young lady is very thrilled. Thanks a million."
    -Adger T., United States

  • CUSTOMER REVIEW

    "Dear Sir/Madam, Thanks so much for the beautiful trillion cut stone that arrived today. I have to say that I was somewhat unconvinced that I would receive such a beautiful creation, and I have to say that I am delighted that I was wrong!!! I have a number of lovely diamonds I my possession and have compared them to this beautiful simulant. It makes me question why anyone would invest in the natural sort, when quite seriously you cannot tell the difference between the two. I will be back shortly to place an order for a ring. Cheers and much good luck from this completely satisfied customer. Kind regards."
    -Ann H., Australia

  • CUSTOMER REVIEW

    "Hello, Just wanted to tell you that you did a great job putting the [DNL] stone in the ring I sent you. My wife will love it, really looks great. Could sure fool me."
    -Chuck C., United States

  • CUSTOMER REVIEW

    "Gentlemen:  Thank you for the prompt shipment of my order, it was received before Christmas and it is just as nice as I expected!...Thank you again, it is beautiful."
    -Linda V., United States

  • CUSTOMER REVIEW

    "Hi Robert, Just wanted to let you know that the ear rings arrived on the 22nd and proved a big hit on Christmas day.  My wife was really amazed by them. (The fact they arrived in time made things even better for me.) So thanks again to you and all at Diamond Nexus Labs for a superb service and great gems. Have a happy and safe New Year. Best Regards,"
    -Arnold M., United States

  • CUSTOMER REVIEW

    "Hello, I received my ring yesterday Dec. 20th and am very pleased with it.  The service was very good and UPS delivered when they said they would, so thank-you."
    -Pauline H., United States

  • CUSTOMER REVIEW

    "Hi Bridget, Just wanted to let you know I got my ring and it is magnificent!  Thank you for all you did to make it happen. I plan on getting those earrings I have in my cart after the first of the year. I hope you have a blessed Christmas and a Happy New Year.  Take care."
    -Judy R., United States

  • CUSTOMER REVIEW

    "Hi, I ordered and received the 6 ct. tw. diamond studs and am very happy with them. I would (also) like to order the largest stud earrings with screw on backs. Thank you so much."
    -Rada A., United States

  • CUSTOMER REVIEW

    "George, My wife just got home and the ring fits great!!! There will be no need to send it back to resize it. Thank you very much for all your help. I will be ordering more jewelry in the future.  Again, Thanks."
    -Kenny R., United States  

  • CUSTOMER REVIEW

    "It is my pleasure to do business with Diamond Nexus.  Thank you."
    -Ann G., United States  

  • CUSTOMER REVIEW

    "Greetings, First I must say that I am very pleased with my purchase from your company. I had ordered a 1.6 carat diamond pendant for my fiancéor her birthday and when I got it, I was thoroughly surprised with the elegance and the perfection of the diamond, and the presentation itself. Thank you for that.I'm an engineer and I thoroughly support what you're doing.I have only recently learned of the actual 'scam' of the gem industry and I feel like if your diamonds are indistinguishable from natural diamonds, an end can be even nearer than expected for the natural diamond market. Anyway, thanks for the great product."
    -Ron V., United States

  • CUSTOMER REVIEW

    "I just received a pair of earrings that I bought for my wife for Christmas.  They are absolutely beautiful.  The packaging was very nice and they were shipped very quickly.  Thank you for your excellent service.  I have recommended your company to both of my brothers.  I look forward to doing more business with you in the future.  I hope my wife doesn't get tired of diamonds.  Sincerely,"
    -Seth A., United States

  • CUSTOMER REVIEW

    "My apologies -- the parcel WAS delivered on the 14th -- the driver signed for me (as I know him) and left the parcel at my BACK door.  The pendant is beautiful and I will wear it with pride.  Thank you for shipping it to me in time for the holidays.  I will find a setting worthy of the 2.5 carat loose stone in the New Year. Thank you so much for your customer service.  I will be ordering from you again.   Merry Christmas."
    -Marva S., Canada

  • CUSTOMER REVIEW

    "Hi Robert: My purchases arrived last night.  They are absolutely gorgeous.  Thank you."
    -Sue C., Canada

  • CUSTOMER REVIEW

    "Bridget, I can't thank you enough.  You have been wonderful to work with and because of that I will continue to shop with Diamond Nexus.  There are a few things I saw that I would like to get for myself.  Thank you again and I wish you Happy Holidays. Sincerely,"
    -Judy R., United States

  • CUSTOMER REVIEW

    "Hi!!! I just wanted to let you know I have received my earrings.  They are so BEAUTIFUL!!!!!!!!  I feel like a princess!!!!  Thanks so very much!!!!"
    -Dawn W., United States  

  • CUSTOMER REVIEW

    "Hi, I just received my white gold 1/2 carat princess cut diamond stud earrings & I wanted to let you know they are gorgeous, I love them!! Thank you so much!!  Happy holidays!" 
    -Robin P., United States

  • CUSTOMER REVIEW

    "Thank You, The service thus far has been outstanding and I am very impressed with the stones quality."
    -Adam G., United States

  • CUSTOMER REVIEW

    "Customer Service: my order was received and is beautiful, much better than any of the other 1/2 carat diamonds I was looking at."
    -Matthew W., United States

  • CUSTOMER REVIEW

    "I gave my wife the diamond earrings last night. They are beautiful! She said it was exactly what she wanted. She loves the look of diamonds, but ever since we watched the documentary about the DeBeers cartel on Frontline (several years ago); she has not wanted any mined diamonds. Thank you again."
    -Karl R., United States

  • CUSTOMER REVIEW

    "George, I just wanted to thank you so much for the wonderful 'diamond' from Nexus.  I ordered a 1.5 ct. loose diamond on Thursday, and it was waiting for me on Monday morning when I arrived at work.  What a beautiful way to start the day - the diamond is beautiful - just as promised.  I can't wait to replace my chipped diamond in my wedding ring; I know it will be beautiful." 
    -Leah W., United States

  • CUSTOMER REVIEW

    "ROBERT, You are an Angel.............Many Thanks..........I look forward to doing a lot more business with you. Kindest Regards,"
    -John W., United Kingdom

  • CUSTOMER REVIEW

    "Dear Sirs: Recently I have ordered and received a very beautiful ring from your company. Incidentally, I'm 77 yrs old and so is my wife for whom the ring is intended.  We've been married 5 years!  It's intended as an anniversary gift.  At this stage who can wait for 20 to 25 years!!!! Thanks for your help."
    -William H., United States

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