Customer Feedback

Diamond Nexus Reviews 2007


  • CUSTOMER REVIEW

    Hello - I'm just overwhelmed!  When, about a week before Christmas, I requested that you exchange a ring I'd already received; you explained that it would be impossible; your goldsmiths were simply covered up with Christmas orders and it just could not happen. Well, I had explained in my exchange request that we are 76 year-old newlyweds and that this ring was intended to be the token of celebration of our being together 5 years this Christmas; that after all, at our age folks don't wait for 10th, 20th, years since those might or might not be achievable. When I decided that a picture would be the next best thing to the real thing and went back to your web site to find the ring and print its picture.Monday morning I called, and as usual got to speak with a real person.  He looked up the record and reported that you had shipped the ring that very day (December 19, 2005). You've never admitted it, but I am personally convinced that someone in your organization realized the significance of this gift and its importance to a couple of old lovers!...Thanks.  Thanks to your company and to all your truly great customer-oriented associates. Merry Christmas (belated) and Happy New Year.
    -William H., United States

  • CUSTOMER REVIEW

    I received my earrings and they are beautiful!
    -Julie M., United States

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    The earrings arrived today. To my eyes they are beautiful. Too bad my ears aren't pierced..Thanks so much for your help.
    -John T., United States

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    Dear Bridget, I received the package today, thank you for your efforts: I look forward to dealing with you again, the earings are lovely....I'm sure my wife will be thrilled. Best Regards.
    -Michael T., United Kingdom

  • CUSTOMER REVIEW

    Dear Diamond Nexus, .The earrings that you sent are lovely and it is pleasure doing business with you. I wish you continued success and will tell my friends about the great customer service, speedy delivery and great products. Happy Holidays...Sincerely,
    -Daniela B., United States

  • CUSTOMER REVIEW

    Bridget, I want to thank you for all that you have done to help me get the exact ring I was looking for.  Since your company has generously made the improvements on it, it is stunning and exactly what I wanted.  I want to tell you and Diamond Nexus that everyone that looks at it thinks it is beautiful.  Again, thank you so much.
    -Mandy S., United States

  • CUSTOMER REVIEW

    I recently bought a ladies solitaire ring from you. It is a beautiful ring.
    - Tracy N., United States

  • CUSTOMER REVIEW

    Thanks so much for the lovely ring that I just received.
    -Tony L., United States

  • CUSTOMER REVIEW

    I have just received the ring my fianc&érdered from your web site and I had to write and let you know how thrilled I am. The ring is stunning, well made and looks identical to top quality diamond. My fianc&éanted to buy me a 'real' diamond and we shopped extensively, but I was uncomfortable spending so much money when I couldn't be guaranteed that I wasn't being ripped off. I must admit there were some sleepless nights after ordering from your website as we were both nervous buying without seeing and from the other side of the world. When we opened your package and saw the beautifully presented ring, we were both stunned at the fantastic prices you are able to offer on your jewelry. We cannot recommend your company highly enough. Thank You!
    -Krista H., Australia

  • CUSTOMER REVIEW

    .I have a bachelor's degree in science with majors in both biology and chemistry and a master's degree.I think it is by far the closest thing I have ever seen to a 'natural' diamond in 'naked eye' appearance, as well as in refraction. It catches light the way a mined diamond does.I appreciate all the time you have spent with me.  It speaks volumes about your dedication to your stones, as well as to your customers.  I assure we will be back for more.  Thanks!
    Sherry M. , United States

  • CUSTOMER REVIEW

    I received my ring and earrings today and they are beautiful. Thanks.
    -Willena F., United States

  • CUSTOMER REVIEW

    Gentlemen: I have received the order and I am delighted with the jewelry! Thanks much!
    -Allen B., United States  

  • CUSTOMER REVIEW

    Good day Diamond Nexus, I have done business with you before and the product was great. I now would like to get something for myself but it is not on the web site.Thanks for your continued service.
    Your Loyal Customer,
    -Monty F., United States

  • CUSTOMER REVIEW

    Dear Sirs, The quality of the ring was very impressive and I will most definitely be visiting your site again in the future. Many thanks.
    -Jane E., United Kingdom

  • CUSTOMER REVIEW

    Hi. I received my earrings (2 carats each, brilliant cut) last month and I love them!!  They look like the real thing.
    -Mary M., United States

  • CUSTOMER REVIEW

    Hi....cancel the email I sent yesterday, the ring arrived this morning!  Packaging quite amazing :-)).  It is a Christmas present for my wife but as it.s over the guarantee time I gave it to her today.  To say she is pleased is an understatement.  When she finally got to the last box...its like a puzzle getting through the various boxes.... the result was sheer delight!! She does have a moissanite ring...she's extremely pleased with that, but yours is better!!  Looks like a few more will be winging their way to Wales :-). We will be ringing you later, but 'till then, many thanks...you have well exceeded our expectations!
    -Angela and Dick B. (another very satisfied customer!), United Kingdom

  • CUSTOMER REVIEW

    Hello! My name is Bobbie S. and I have just placed my 2nd order of 2-1/4 ct. oval gemstones. I ordered the 1ct. 2 weeks ago and I am ABSOLUTELY blown away!!!  I just can't believe how beautiful this stone is.  No one will ever know and now I can buy a house!!
    -Bobbie S., United States

  • CUSTOMER REVIEW

    Dear Diamond Nexus:  You recently sent me (customer ordered a loose gemstone) a sample of your Diamond Nexus, I am impressed. Thank you.
    -Gara W., United States

  • CUSTOMER REVIEW

    Hello, I just wanted you to know, I think the ring, that I received on Friday is absolutely beautiful .   I am satisfied with the quality and design!!!  This ring is actually more beautiful in hand, than the photo on your website!!  I think this should be a very popular design!! Again, thank you very much for a quality piece of jewelry and the excellent and responsive customer service!!!.
    -Roger G., United States  

  • CUSTOMER REVIEW

    I received my ring today.  It is beautiful..
    Becky C., United States

  • CUSTOMER REVIEW

    I have recently purchased a 1.75 carat stone from you.  I am extremely pleased with the quality and I would like to know if you can custom design an engagement ring for me. I am attaching the pic of the ring I would like.  I would like the center stone to be 1.75 carats and the two side stones to be .75 carats each and the six smaller stones on the band to be .25 carats each.  The ring size is six and I would like for it to be finished in platinum.  Firstly with the stone sizes I have requested is it possible to create this ring without destroying the shape and look of it?  Also if you could please send me a price quote for the ring. Thank You..
    -Bob S., United States  

  • CUSTOMER REVIEW

    Hello Ms Riley, Thank you very much your service has been excellent and I will be shopping again very soon!!!!.
    -Christine C., United States

  • CUSTOMER REVIEW

    I am really happy that I found your company. I was looking for conflict-free diamonds at an affordable price and I searched forever to find your company..
    -Christine K., United States  

  • CUSTOMER REVIEW

    Hello! I just received my new custom (1 ct. each) wedding rings.  They're beautiful!.
    -Linda W., United States

  • CUSTOMER REVIEW

    I just received my ring today and it is absolutely beautiful! I am very happy in my decision to buy from you, and your guarantees really are the reason I chose you over other companies. I can't stop looking at my ring, it is so sparkly and the craftsmanship is superb. I can't justify spending thousands of dollars on a mediocre diamond when I have 2 little mouths to feed; you have created a fabulous alternative. I can't wait to show it off!.
    - Maria C., United States

  • CUSTOMER REVIEW

    Thank you . My Item arrived today. And I must tell you that it looks beautiful I cannot wait to mount it on my setting. And the packaging is outrageously beautiful. Thank you. I will definitely buy again..
    -Christina T., Saint Lucia

  • CUSTOMER REVIEW

    Thanks! I have the ones (earrings) that I just got today in and I've gotten lots of compliments!!!.
    -Lauren M., United States

  • CUSTOMER REVIEW

    Hi ... just want to let you know I've received the earrings. First, I'd like to say that I think your including the tiny box of Godiva was a really nice touch, as well as an envelope with hand-written name.  You folks are definitely on top of it and do EXCELLENT work..
    -Sandra M., United States

  • CUSTOMER REVIEW

    Good Evening, I stumbled upon your website whilst reading about Moissanite stones. I prefer a simulated diamond as I feel that yours are as good if not better than the real thing..
    -Storme-marie B., United Kingdom

  • CUSTOMER REVIEW

    Thank you very much for all your efforts. I look forward to dealing with your company again..
    -Jason C., United States

  • CUSTOMER REVIEW

    Hi, I really love the diamond ring, Precious Smile, designed by Broussard..
    Heather M., United States  

  • CUSTOMER REVIEW

    Hello: I received the earrings & they are BEAUTIFUL!!!!!!!!!!! Thanks..
    -Michael L., United States

  • CUSTOMER REVIEW

    Thank you! You have been very patient and  helpful!.
    -Janet A., United States

  • CUSTOMER REVIEW

    Dear Sir/Madam, I sure an glad I found your site, the guy who I was buying from disappeared and nobody has seen him for months. I don't have any idea what happened to him but I'm glad I didn't give him my $5000. Ring to mount a Moissanite Stone in. Thank you..
    -Chuck C., United States

  • CUSTOMER REVIEW

    Dear DNL, I just received my new cocktail ring and found it absolutely stunning!   My best regards..
    -Bonnie B, United States  

  • CUSTOMER REVIEW

    Wow these diamond stud earrings are just beautiful and so nicely packaged for Christmas. Thanks so much I am thrilled to have learned of your company..
    Charles A., United States

  • CUSTOMER REVIEW

    Hello Bridget and thanks for sending me that eye-popping stone. It is simply beautiful! I also want to thank you and your company for delivering the stone that I ordered (even better as it turns out) and believing me when I told you that the stone that I ordered and paid for was not delivered. I do look forward to more transactions and will try to send some business your way..
    -Charles A., United States

  • CUSTOMER REVIEW

    Hi - I had a question about one of your product...I had a friend that ordered a product (and I want one too). Can you direct me to that product on your website? I couldn't manage to find it. Thanks for your help!!.
    -Leighanna C., United States

  • CUSTOMER REVIEW

    Robert , Thanks . Order arrived....I am pleased . Will do business again and will recommend to friends . Thanks again....
    -David S., United States  

  • CUSTOMER REVIEW

    Good morning Bridget, I LOVE my pendant and earrings that I just received today but the earrings (3ctw).Many thanks and again I absolutely love them!!.
    Brooke S., United States  

  • CUSTOMER REVIEW

    I got the ring. IT is very nice....Thanks I look forward to the others..
    -Sumner S., United States

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    Thank-you you guys are very reliable and I would recommend you to anyone I know. Your product is beautiful we love it..
    -Sammy S., United States  

  • CUSTOMER REVIEW

    I received my ring it is gorgeous. Thanks..
    -Violet P., United States

  • CUSTOMER REVIEW

    WOW!! What service. Don't get this great of service from a diamond store. And your website is great. You know, I looked at Moissanite before making my decision to buy from you and I'm glad I did. Just wanted you to know..
    -Brooke S., United States  

  • CUSTOMER REVIEW

    I got my ring! And chocolate and a letter from the person who designed the ring and pretty wrapping and a case!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THANK YOU SOOOOOOOOOOOOOOOOO MUCH!!!!!!!!!!!!!!!!!!!!!!!!! IT IS SO BEaUTIFUL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THANKYOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    P.S. THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.
    -Ruth L., United States

  • CUSTOMER REVIEW

    Dear Robert: Thought I would let you know that my Nexus Diamond arrived today. It is truly a beautiful ring. I have never seen my husband look at a piece of jewelry as long as he has this ring. He too thinks it an exceptional ring. The Godiva Chocolates were a nice touch. Thanks so much..
    -Nadean H., United States

  • CUSTOMER REVIEW

    Robert: Kathy's rings are incredibly superb! Fantastic! Simply fabulous! Indeed, they are tremendously bling-bling-blang-pazazzo! Ha! Kathy is absolutely thrilled with them, especially the oval one! Please inform your designer, Armand, that his work is the greatest! Furthermore, Robert, you yourself are a tremendous customer service representative! Frankly, my friend, if it had not been for your own very personal touch in this transaction, i probably would not have purchased these rings! You see, i'm very cautious about buying things via the internet. However, because of the very personal and professional manner in which you handled me, we moved forward with the deal and are now extremely pleased we did so!! Accordingly, i hereby authorize your company to use this happy-customer testimonial in all your future advertising campaigns; as i'm pleased to recommend your company's products and services to everyone! Take care, Robert, and thanks again my friend!.
    -Terry C., United States

  • CUSTOMER REVIEW

    JUST AT A QUICK LINE TO SAY RECEIVED ALL GOODS AND THEY ARE EVERYTHING THAT THEY SHOULD BE THE TRILLION STONE IS WONDERFULL MANY THANKS LOOK FORWARD TO SHOPPING AGAIN WITH YOURSELVES WHICH I WILL BE DOING MANY THANKS..
    Isobel W., United Kingdom

  • CUSTOMER REVIEW

    Hi Robert! I got the earrings today via UPS. Thank you so much - I am very happy with the earrings. Thank you again for the wonderful service..
    -Emily D., United States

  • CUSTOMER REVIEW

    Thank you so much for your expeditious processing of my order. The loose stones you sent are as represented and exceed my most sanguine expectations. I will no doubt patronize your company in the future and shall recommend your product without reservation. Very Best Regards..
    -Barry R., United States

  • CUSTOMER REVIEW

    Hi, I bought a one carat loose diamond from diamond nexus and it is beautiful. Thank you..
    -Sonya M., Canada

  • CUSTOMER REVIEW

    Hello. I received my order #65 for the ingenuous ring.  It is beautiful. Thank you..
    -Corey S., United States

  • CUSTOMER REVIEW

    I received my ring yesterday and it is beautiful!.
    - Vikki D. , United States

  • CUSTOMER REVIEW

     .Perfection is an understatement..
    -Tammy S., United States

  • CUSTOMER REVIEW

    Your customer service was top-notch, and your products are no less than amazing. It is no accident that I am a repeat customer. Of course, your attention to detail was proven once again when I got a refund check for an overpayment that I made the same day my order arrived. Thank you..
    - Kelly E., United States

  • CUSTOMER REVIEW

    The uncertainties of buying diamond jewelry, knowing the odds are that I will be at best overcharged, or at worst flagrantly ripped off, scares me. De Beers eat my dust! Diamond Nexus Labs blows you out of the water..
    -Steve G., United States

  • CUSTOMER REVIEW

    I received my order yester-day, and I just had to let you know how happy I am. My new earrings are fantastic and better then I had hoped for! I am totally excited..
    -Ester T., United States

  • CUSTOMER REVIEW

    I have bought jewelry before on the web, some good, some not so good that I returned. Yours by far was the most beautiful and the best overall value, but that did not motivate me to write. I know this may sound stupid, but it was your packaging that impressed me (but not as much as my new pendant). I was expecting my jewelry to come in a cheap box or a plastic zip-lock bag. Instead, it was in a lovely presentation case. I would be proud to give this piece as a gift, but I am going to keep it for myself!.
    -Kevin O., United States

  • CUSTOMER REVIEW

    I got my 'diamond' from you three weeks ago. I can't believe how much it looks like a real diamond. I love it! I have a real diamond that is chipped, which made me sick when I noticed it, that I am replacing with the stone I bought from your company. After my new 'diamond' was mounted in my old setting, it looks better than my old real stone. By the way, your lifetime replacement guarantee is why I bought from you..
    -Lorissa J., Canada

  • CUSTOMER REVIEW

    As a repeat Diamond Nexus customer, I always come back to the same question: Would I rather buy Diamond Nexus Labs jewelry with all the aesthetic cachet of diamond jewelry for an infinitesimal fraction of the cost and keep the vast majority of my money, or do I break the bank and help make a jeweler rich?.
    -Dawn H., France

  • CUSTOMER REVIEW

    I own four pieces of jewelry from your company. The craftsmanship is superb..
    -Grant W., Australia

  • CUSTOMER REVIEW

    Major bling-bling for small paper!.
    - Florence M., United States

  • CUSTOMER REVIEW

    I was nervous about buying a ring for my wife, but saving $11,000.00 along with your guarantees pushed me over the edge. Guess what? Ever since she got it, she has been parading around showing it off to everyone, and not a single person has asked if it is .real.. She has even compared it to her friend's rings, never resulting in a naysayer. My wife is elated, and thinks I am a brilliant shopper. My wallet is very happy too!.
    -Susan H., United States

  • CUSTOMER REVIEW

    Last week I got a gift of one of your rings from my boyfriend. Everyone at work thinks I am dating Donald Trump!.
    -Anne Z., United States

  • CUSTOMER REVIEW

    I have a boat load of fashion [note: writer is referring to plated metal settings when they say .fashion..] jewelry that just sits in a drawer and I never wear it. Most of this jewelry looks shabby and worn. I have two Diamond Nexus 14K gold pieces that I have worn almost every day for the last 2 years, and they look like the day they came out of the box. The compliments I have gotten are too many to even begin to count..
    -Michael S., United States

  • CUSTOMER REVIEW

    I owned expensive diamond jewelry. I constantly paid to insure it. I forever worried that I would lose expensive jewelry pieces, damage them, or have them stolen. If I can, I am going to auction off all my diamond jewelry, replace all the pieces with Diamond Nexus, and bank the momentous difference..
    -Frank M., United States

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