
United States Shipping
We ship our packages via UPS. Check the product listing page for your item will determine if it is Immediate, Rapid or Standard Ship.
Delivery times shown are conservative estimates reflecting the time period from the day an order is placed until it physically arrives at your home. For your protection a signature is required upon delivery. After a second delivery attempt, UPS will leave a card notifying you of delivery attempts with instructions for how you can proceed to pick up your package. UPS Overnight Saturday Delivery is available for an additional $35.


P.O. Boxes
Diamond Nexus uses UPS as its primary carrier. UPS does not deliver to PO Box addresses including APO/FPO (military) addresses. Shipments to military addresses will be shipped via USPS. Please provide an accurate street address to make sure you get your order as quickly as possible.
Tracking Numbers
Whenever possible, tracking numbers are provided by E-mail when your order is shipped so that you can check on the progress of your package in transit.
Remote Area Shipping
Please note that UPS does not guarantee overnight shipping to all US and Canadian destinations. If you live in a remote region or in other select areas, or in case of bad weather, your overnight delivery may be delayed. Please visit www.ups.com for more details.
Special Delivery Consideration
Certified Signature Series Gemstones ordered with a custom personalized laser inscription require 14 to 21 business days for delivery.



